This Website Privacy Policy explains how Karam Africa (Pty) Ltd (“Karam Africa”, “we”, “our”, or “us”) collects, uses, and protects personal information obtained through its website at www.karamafrica.com.
Karam Africa is a registered South African company and forms part of the international KARAM Group, whose parent entity KARAM Safety Pvt Ltd operates certified Integrated Management Systems (IMS) for quality, safety, and environmental compliance.
The Karam Africa website is created only to act as a source of product display, distributor information, marketing (no direct sales) and other minor services.
1. PURPOSE OF THIS POLICY
This policy sets out how we comply with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and, where applicable, the Electronic Communications and Transactions Act 25 of 2002 (“ECTA”) and other standards such as General Data Protection Regulation’s (“GDPR”).
The objective is to ensure that all visitors to our website understand what information is collected, how it is used, and how it is protected.
2. INFORMATION WE COLLECT
Karam Africa does not currently collect personal information directly through its website forms. The Contact page does not collect or store submissions electronically. Job applications received via the Careers section are submitted directly by email to the Human Resources department and are not stored on the
website or its servers.
We do not offer user registration, online orders, or newsletter subscriptions through
the website.
3. USE OF COOKIES AND ANALYTICS
The website uses Google Analytics, Meta Pixel, Google Tag Manager and Google Search Console to monitor site traffic and performance. These tools collect Prepared by: DMH Attorneys Ver01 OCT 2025 anonymous usage information to help us improve website functionality. No personally identifiable data such as IP addresses or browsing profiles are stored or associated with individual users.
Users will be presented with a cookie consent banner to comply with POPIA and GDPR principles. You may disable cookies through your browser settings at any time.
4. MARKETING AND COMMUNICATIONS
Karam Africa occasionally distributes promotional material or newsletters to its existing business contacts. Such communications are sent manually from our internal systems and not through the website. We do not sell, rent, or exchange any personal data with third parties for marketing purposes.
5. DATA SHARING AND STORAGE
No personal data collected via the website is shared with other KARAM Group companies or external service providers. The website is hosted locally in South Africa by Xneelo (Pty) Ltd, whose data protection, security and client data processing policies apply.
For more information on Xneelo’s policies, please refer to:
Security and Reliability: https://xneelo.co.za/help-centre/products-andservices/security-and-reliability/
Client Data Processing Agreement: https://xneelo.co.za/legal/client-dataprocessing-agreement/
6. DATA SECURITY AND BREACH RESPONSE
We apply strict technical and organisational measures to protect all data handled by or on behalf of Karam Africa. Passwords and databases are automatically encrypted. In the unlikely event of a data breach, affected user accounts will have passwords reset, and the integrity of systems will be restored immediately. Profile owners and internal users are responsible for maintaining secure credentials and avoiding phishing or other unauthorised access attempts. Karam Africa has not experienced any data breaches to date.
7. INFORMATION OFFICER
In compliance with POPIA, Karam Africa has appointed an Information Officer:
Name: Michele Govender
Email: michele@karamafrica.com
Phone: +27 32 940 0993
The Information Officer oversees compliance with POPIA, employee training, and breach reporting. For privacy-related queries, please direct correspondence to the above contact.
8. DATA RETENTION
Personal information submitted to Karam Africa via email (such as CVs or contact queries) are retained only for as long as necessary to fulfil the purpose of collection and to comply with legal or contractual obligations. Thereafter, data is securely deleted or anonymised.
9. THIRD-PARTY LINKS
Our website may include links to external websites such as group company pages, product resources, or distributors. We are not responsible for the content or privacy practices of such third-party websites and encourage users to review their respective privacy policies.
10. PRODUCT AND SAFETY DISCLAIMERS
Each Karam product includes its own safety and usage disclaimers within the relevant product documentation and technical data sheets. The website does not provide any warranty or representation regarding suitability or completeness of information displayed. Users must follow product-specific safety instructions provided with each product.
11. COPYRIGHT AND INTELLECTUAL PROPERTY
All images, product names, designs, and related trademarks displayed on this website are the property of Karam Africa (Pty) Ltd or its affiliates within the KARAM Group. Unauthorised use, copying, or reproduction of any content is strictly prohibited. The copyright notice appearing in the website footer applies to all materials displayed.
12. COMPLIANCE AND GOVERNANCE
Karam Africa is committed to maintaining a high standard of corporate governance consistent with the principles contained in PN International’s Integrated Management System (IMS), which aligns with ISO 9001:2015 (Quality), ISO 14001:2015 (Environment), and ISO 45001:2018 (Occupational Health & Safety). The same values of safety, quality, and environmental responsibility extend to the company’s handling of personal information and data protection practices.
13. UPDATES TO THIS POLICY
This Privacy Policy may be updated from time to time to reflect legal, operational, or technological changes. The revised version will be posted on this page with an updated effective date.
14. CONTACT DETAILS
Karam Africa (Pty) Ltd
Office: 1 Lee Barns Boulevard, Unit 2, Monte Carlo, Ballito, KwaZulu-Natal, South Africa
Email: info@karamafrica.com
Website: www.karamafrica.com
